Our seven (7) step product sourcing process is designed to work for you:

1. Information Gathering:

o Establish a relationship with your company and ensure we are right for you.

o Identify needed products and any additional requirements.

o Search for suppliers who can that match your needs.

2. Supplier Contact:

o Approach one or more suitable suppliers.

o Request for product(s) information.

o Request for quotation and any additional information.

3. Background Review:

o Product quality is consulted

o Additional requirements such as follow-up services maintenance and warranty are investigated.

4. Negotiation:

o Negotiations are undertaken for price, availability, quality, and any needed customization.

o Delivery schedules are negotiated

o Contract to acquire the product is completed with a Service Level Agreement.

5. Fulfillment:

o Supplier preparation

o Shipment analyzed

o Delivery is established

6. Post Execution:

o During this phase you evaluate the performance of the product and service with the Service Level

Agreement, as the product is consumed.

7. Renewal:

o When the product has been consumed the product can be re-ordered

o Company's experience with the product is reviewed.

o If the product is to be re-ordered, you determine whether to consider other suppliers or to continue

with the same supplier.

Quality

Leveraged on TQM best practices, our Industrial Engineering team performs process evaluation and continuous improvement studies.

Delivery

Because Smart Group Asia coordinates all steps involved in procurement and logistics, we are able to ensure competitive pricing, quality assuarnce and firm delivery dates.

Internally, projects are assigned to specialists so that products receive the appropriate technical expertise.